We wanted to let you know that we have recently identified a bug in one of our templates that has been causing some issues for some of our users. We apologize for any inconvenience this may have caused and want to assure you that we are taking steps to fix the problem as soon as possible.
Upon discovering the bug, we immediately launched an investigation to determine the root cause of the issue. After careful analysis, we were able to identify the specific code that was causing the problem and are currently working on a fix.
In the meantime, we recommend that any users experiencing issues with this template try using one of our alternative templates or reach out to our customer support team for assistance. We apologize for any disruption this may have caused and want to thank you for your patience as we work to resolve the issue.
Thank you for your continued support and trust in our company. We will continue to strive for excellence in all of our products and services.
Sincerely,
Viveel